a&o is one of the largest private chain hostels in Europe, with 40 hostels spread across 24 cities and 8 countries. a&o offers guests affordable accommodation options while adhering to the principles of eco-friendly services and smart services.

Challenges
In recent years, a&o has faced significant difficulties in hiring staff, leading the hostel chain to seek a more innovative and alternative path – which is why they decided to turn to Whiz.
a&o has introduced Whiz intelligent cleaning robots in 20 of its hostels, and their ease of use has sparked the curiosity of employees.
Cleaning staff are eager to witness innovation in the cleaning sector and their work. For them, Whiz is a capable assistant.

Solution
Whiz, the Best Vacuuming Partner
a&o found that Whiz robots can perform a large amount of high-quality work continuously. At the same time, Whiz is incredibly easy to operate and maintain. Furthermore, with the addition of Whiz, they are now saving about two-thirds of the costs, improving the quality of customer service and interaction, and enhancing employee job satisfaction.
Chief Financial Officer Paul Flügel said:
“I am delighted to see how employees take care of their new colleague, inspect its work, and how Whiz is increasingly becoming a member of the team, even though it cannot speak.
We are also pleased to see those who were initially skeptical about using robots now approaching the application of robots in an increasingly positive way, gradually optimizing their processes, and allowing employees to focus on more refined work.
If I had the chance to roll out Whiz robots again, I would do it sooner. In one word to describe Whiz, it is a 'partner' and a 'tremendous support'.”


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