答疑解惑

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During the medical process, patients often have various doubts and questions. As a leading global social robot, Pepper can provide answers and clarifications to patients in the hospital, enhancing the trust between patients and medical staff.

Pepper can remind patients about the proper use and precautions of their medication to ensure safe medication use; or explain the purpose, process, and safety of examinations to alleviate patients' anxiety before the procedure. Additionally, patients may have doubts about the effectiveness of treatments, wanting to know about the effects, duration, and potential side effects. Pepper can provide personalized answers, informing patients about the expected outcomes and possible side effects of treatment based on their specific conditions and data from a medical case library. This kind of communication and guidance helps patients better understand and accept their treatment, improving their satisfaction with medical services.

Pepper always communicates with patients in a friendly and considerate manner. During the process of answering questions and dispelling doubts, Pepper is not a cold machine but a caring and considerate friend, providing explanations in a gentle and patient tone, and offering emotional comfort and encouragement in the conversation.

In the complex hospital environment, Pepper helps patients deal with uncertainties by answering their questions, enhancing their confidence and satisfaction with medical services. Pepper's friendly companionship and emotional support make patients feel warmth and care, creating a more comfortable and pleasant medical experience for them.

Value

Personalized Answers

Humanized explanations and reminders can relieve medical anxiety

Professional Data Support

Relying on medical case database data provide professional answers

Enhance Patient-Doctor Trust

Narrow the gap in professional information

Improve treatment acceptance