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In actual medical visits, patients often spend a significant amount of time in the tedious process of registration and queuing. The Pepper robot can bring intelligent assistance to procedural tasks such as registration, providing patients with a more convenient and efficient medical experience.
Pepper can complete information collection and verification through facial recognition and a tablet on its chest, and it can also collect key information from patients through dialogue. This method greatly simplifies the patient's registration process and improves the accuracy of the information.
After the personal information collection is completed, Pepper can assist patients with the registration process. The robot is connected to the hospital's registration system and can access real-time information about hospital registration and resource availability. Pepper can provide patients with information such as the scheduling of doctors in different departments, available appointment times, and registration fees. Patients can interact with Pepper to choose their registration method; then Pepper will guide them through the corresponding operations to ensure the registration is successfully completed.
With the intelligent assistance of Pepper, patients can enjoy a more convenient and efficient medical experience. Compared to traditional registration methods, Pepper reduces patients' waiting time and cumbersome operations, enhancing the quality and efficiency of hospital services.
In addition, Pepper can also provide a range of additional services. For example, the robot can introduce the hospital's medical process and consultation guidelines to patients, guiding them on how to quickly find the department and doctor for their visit. The robot can also provide patients with internal hospital map navigation, helping them better understand the hospital's layout and locations, reducing the likelihood of getting lost.
Value
Enhance Registration Efficiency
Intelligent information collection
One-stop inquiry and registration
Optimize Resource Allocation
Reduce procedural work
focus on high-level medical services
Create a Smart Hospital
Promote digital transformation
provide personalized services
Use Case
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