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When visiting a hospital, patients often face issues such as difficulty finding the correct department, long queues, and unclear information. As an intelligent medical guidance assistant, Pepper can provide patients with basic information through voice and screen interaction, making the medical process smoother and more efficient.


When patients cannot locate the department or testing center they need, Pepper can guide them to their destination through voice interaction and screen display. Pepper can also inform patients about the basic medical process, including information on obtaining reports, making payments, and collecting medication. By accessing the hospital database in real-time, Pepper can provide patients with clear and accurate answers, eliminating the trouble of waiting in line and manual consultation.


Additionally, Pepper can offer services such as appointment registration, procedure handling, and report inquiries. The robot can assist patients in quickly completing these cumbersome processes, saving their time and energy. Through interaction with patients, Pepper can collect necessary information and process it centrally in the background, making the medical process more efficient and convenient.


The medical guidance function of the Pepper robot not only provides patients with convenient navigation and information inquiry services but also alleviates the pressure on medical staff, allowing them to focus more on medical services and patient care. Pepper can improve the quality and efficiency of hospital services, reduce patients' waiting times and doubts. Most importantly, the affability and friendliness of the Pepper robot can create a warm and comfortable medical environment for patients, enhancing their satisfaction and trust.

 


Value

Considerate Consultation

Presenting medical processes and hospital maps in a clear and intuitive manner


Expedite Medical Care

Reduce waiting in queues 

eliminate the need for manual consultation


Improve Efficiency

Decrease procedural tasks and focus on medical services

Use Case

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